About Us - Family Cover Pro

Our Story

Founded in 2010, Family Cover Pro emerged from a simple yet powerful vision: to make comprehensive insurance accessible and affordable for every Indian family. What started as a small team of insurance professionals has grown into one of India's most trusted family insurance providers.

Over the years, we have consistently focused on innovation, customer service, and building lasting relationships with our policyholders. Our commitment to transparency, quick claim settlements, and comprehensive coverage has earned us the trust of over 5 million families across India.

5M+

Lives Protected

15K+

Network Hospitals

Our Mission & Vision

Driving our commitment to excellence in family insurance services

Our Mission

To provide comprehensive, affordable, and accessible insurance solutions that protect families across India, ensuring financial security and peace of mind during life's uncertainties.

Our Vision

To become India's most trusted and preferred family insurance provider, known for innovation, customer-centricity, and unwavering commitment to protecting every family's future.

Our Journey

Milestones that shaped our growth and commitment to excellence

2010 - Foundation

Family Cover Pro was established with a vision to revolutionize family insurance in India. Started with a team of 10 dedicated professionals.

2013 - First Milestone

Reached 100,000 policyholders and expanded our network to 1,000 hospitals across 15 states. Launched our first digital platform.

2016 - Innovation Leader

Introduced AI-powered claim processing and became the first insurance company to offer instant policy issuance through mobile app.

2019 - National Expansion

Expanded to all 28 states and 8 union territories. Crossed 2 million policyholders with 98% customer satisfaction rating.

2022 - Digital Transformation

Launched comprehensive digital ecosystem with telemedicine, health tracking, and personalized insurance recommendations.

2024 - Industry Leader

Achieved 5 million+ lives covered, 15,000+ network hospitals, and recognized as 'Best Family Insurance Provider' by multiple industry awards.

Our Core Values

The principles that guide everything we do

Trust & Transparency

We believe in complete transparency in our policies, processes, and communications. Trust is the foundation of our relationship with every customer.

Customer First

Every decision we make is centered around our customers' needs and well-being. Their satisfaction and security are our top priorities.

Innovation

We continuously innovate to provide better, faster, and more accessible insurance solutions that meet evolving customer needs.

Integrity

We conduct our business with the highest ethical standards, ensuring fairness and honesty in all our interactions.

Excellence

We strive for excellence in every aspect of our service delivery, from policy design to claim settlement and customer support.

Social Responsibility

We are committed to giving back to society and contributing to the overall well-being of the communities we serve.

Our Leadership Team

Meet the experienced professionals leading Family Cover Pro towards excellence

Rajesh Sharma

Chief Executive Officer

With over 20 years in the insurance industry, Rajesh leads our vision of making insurance accessible to every Indian family.

Priya Gupta

Chief Technology Officer

Priya drives our digital transformation initiatives and ensures our technology stays ahead of industry standards.

Amit Mehta

Chief Financial Officer

Amit ensures our financial stability and growth while maintaining competitive pricing for our customers.

Sunita Kapoor

Head of Customer Experience

Sunita leads our customer service initiatives and ensures every interaction exceeds expectations.

Vikram Kumar

Head of Claims

Vikram oversees our industry-leading claim settlement process, ensuring quick and fair resolutions.

Neha Singh

Head of Product Development

Neha designs innovative insurance products that meet the evolving needs of modern Indian families.

Awards & Recognition

Industry recognition for our commitment to excellence

Best Family Insurance Provider 2024

Insurance Industry Awards

Excellence in Customer Service 2023

National Customer Service Awards

Digital Innovation Award 2023

FinTech Excellence Awards

Fastest Claim Settlement 2022

Insurance Excellence Awards

Join Our Family of 5 Million+ Satisfied Customers

Experience the difference of working with India's most trusted family insurance provider.

Get Started Today

About Family Cover Pro